Privacy Policy

Please Read This Document Carefully.

Your privacy is critically important to us, which is why we’ve created this Privacy Policy. This Privacy Policy, together with the Terms and conditions posted on CogniSpark, set forth the general rules and policies governing the use of our https://app.cognispark.ai/. Depending on your activities when visiting our app you may be required to agree to additional terms and conditions. Our company name is Paradiso Solutions Corporation. It is incorporated in the state of Delaware in the USA.

CogniSpark respects your privacy, with regards to any information we may collect while operating our website. This Privacy Policy applies to https://www.cognispark.ai (hereinafter, “us”, “we”,”app”, “CogniSpark” or “https://app.cognispark.ai/). We respect your privacy and are committed to protecting personally identifiable information you may provide us through CogniSpark. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected through CogniSpark, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through CogniSpark and our saas application at app.paradiso.ai , it does not apply to our collection of information from other sources. 

1. Applicability:

This Policy applies to individuals who visit CogniSpark, individuals who contact us via chat, email, contact forms, telephone, social media (such as LinkedIn, Facebook etc), individuals who register to use the Services, and individuals who register to attend events like webinars. This Privacy Policy applies to  CogniSpark and app.paradiso.ai. It majorly describes how CogniSpark collects, uses and protect the personal information you provide, and to whom we share such information. 
2.Information Collected:

A. Signing up for our service When you sign up for our service and create an account, we collect the following information (which includes personal information) from you:
  • Name
  • Email address
  B. Making a purchase When you make a purchase or attempt to make a purchase through our website, we collect the following information (which includes personal information) from you:
  • Name
  • Email address
  • Payment or credit card information (note that we don’t have access to your entire credit card number or CVC, as this is handled by our payment gateway).
  C.Making a video or audio When you use our services to create audio or video content, we collect the following information (which includes personal information) from you:
  • Any photos, videos, audio, or text content that you provide when creating content.
  D. Additional information that we may ask for (optional) When you use our services, we may ask you to provide us with additional information. This additional information may include:
  • Links to your social media accounts (including Facebook, Instagram, Twitter, and YouTube)
  • Information about your industry and the type of organization you work for.
3. Gathering of Personally-Identifying Information:

Certain visitors to CogniSpark choose to interact with in ways that requires to gather personally-identifying information. The amount and type of information that CogniSpark gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.cognispark.ai to provide a username and email address. 

4.Security:

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, submitted to us, both during transmission and once it is received, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, you can contact us at support@cognispark.ai

We use customer information to:

 

  • Respond to demo and trial requests
  • Respond to service requests
  • Administer your account
  • Send you a newsletter
  • Send you marketing communications
  • Display content based upon your interests
5.Service Providers:

We may provide your personal information to companies that provide services to help us with our business activities such as processing your payments. These companies are authorized to use your personal information only as necessary to provide these services to us.
6.Links To External Sites:

Our service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms and Conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.
7.Remarketing on multiple social media platforms (Facebook, Instagram, LinkedIn and many more) :

CogniSpark uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
8.Aggregated Statistics:

CogniSpark may collect statistics about the behavior of its visitors and display this information publicly or provide it to others. However, CogniSpark does not disclose your personally-identifying information.

9.Cookies:

To enrich and perfect your online experience, CogniSpark uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. CogniSpark uses cookies to identify and track visitors, their usage and their website access preferences. CogniSpark visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using CogniSpark, with the drawback that certain features of CogniSpark may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to CogniSpark use of cookies.
10.Privacy Policy Changes:

CogniSpark may change its Privacy Policy from time to time, and in CogniSpark sole discretion. CogniSpark encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

11. Opt-Out Preference:

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@cognispark.ai

Receiving emails from our website is part of our service. If you no longer wish to receive these emails, you may opt out of them by canceling your account or emailing us at support@cognispark.ai and mentioning that you do not wish to receive more information from us.

Contact Information:



If you have any questions about this Privacy Policy, please contact us via email at support@cognispark.ai or by mail at Paradiso Solutions Corporation, 2810 N Church St PMB 73030, Wilmington, Delaware 19802 , United States